Terms of Service
1. Digital Products
All photos and videos sold through this website are digital products delivered electronically. By purchasing digital photos and videos, you acknowledge that:
- Digital products cannot be returned or exchanged
- All sales are final
- No refunds will be issued after purchase completion
2. Download Access
Upon successful payment, you will receive access to download your purchased photos and videos. Download links are valid for 30 days from the date of purchase.
- You are responsible for downloading and backing up your files within the access period
- We are not responsible for expired download links
- Downloaded files are your responsibility to store and maintain
3. Personal Use Licence
When you purchase photos or videos, you receive a non-exclusive, perpetual, personal-use licence to download and use the content. This is a personal use licence only.
Personal use means:
- Non-commercial use for display on personal websites and computers
- Making prints or copies for personal use
- Sharing on social media for personal, non-commercial purposes
- Personal enjoyment and display
You may NOT:
- Use photos or videos in any way in which you charge money, collect fees, or receive any form of remuneration
- Use photos or videos in advertising or for commercial purposes
- Resell, relicence, or sublicence the photos or videos
- Redistribute or share the high-resolution files with others
- Remove or alter watermarks or copyright information
- Claim ownership or authorship of the photos or videos
For commercial use or any other intended use not covered by this personal licence, please contact us directly at john.wilkinson.photo@gmail.com
4. Website Use Restrictions
You may only use this website to browse content and make legitimate purchases. You shall not use this website for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.
This website and the content provided may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. "Deep-linking", "embedding" or using analogous technology is strictly prohibited. Unauthorised use of this website and/or the materials contained on this website may violate applicable copyright, trademark or other intellectual property laws.
You specifically agree not to engage in any of the following activities:
- Making speculative, false, or fraudulent purchases
- Attempting to bypass payment systems or access controls
- Reverse engineering, decompiling, or attempting to extract source code
- Using automated systems, bots, or scraping tools to access the website
- Attempting to gain unauthorised access to any part of the website or its systems
- Engaging in any activity that disrupts or interferes with the website's functionality
- Uploading malicious code, viruses, or harmful software
- Copying, reproducing, or harvesting content without permission
- Deep-linking or embedding content from this website
5. Copyright and Intellectual Property
All photos, videos, and other content on this website are protected by copyright and remain the intellectual property of Wilkinson Media. Unauthorised use, reproduction, or distribution is strictly prohibited and may result in legal action.
6. Payment and Order Processing
All transactions are processed in South African Rands (ZAR). All payments are processed securely through Paystack using 128-bit Secure Socket Layer (SSL) encryption. We do not have access to or store your credit card information.
By making a purchase, you agree to Paystack's terms and conditions. When you click to make a purchase with us, legal obligations arise. Once payment is made, it is deemed that you have read and understood these terms and conditions.
Order processing will not begin until we receive a confirmed order and have verified that full payment has been made. Digital downloads are typically available within 15 minutes after payment verification.
7. Disclaimer of Warranty and Limitation of Liability
The contents of this website are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant, guarantee, or make any representation regarding the safety, reliability, accuracy, correctness, or completeness of the website or its contents. The photos and videos are provided "as is."
We shall not be liable for any direct, indirect, general, special, incidental, or consequential damages (including without limitation data loss, lost revenues, and lost profit) which may result from the inability to use or the correct or incorrect use of this website or the photos and videos, even if we have been informed of the possibilities of such damages.
Specifically, we are not liable for:
- Loss of downloaded files due to user error or technical issues
- Compatibility issues with your devices or software
- Third party claims arising from your use of the photos and videos
- Interruptions in service or access to the website
- Any modifications to or withdrawal of the website
8. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any violation of these Terms of Service or for any other reason at our sole discretion.
9. Privacy and Personal Information
We value your privacy and the protection thereof. We collect, use, and disclose personal information from users in accordance with the Protection of Personal Information Act, 2013 (POPI Act) of South Africa.
By accepting these terms, you consent to:
- Our collection and processing of your personal information (name, email, phone number) for order fulfilment
- Communication from us about your orders and purchases via email or other communication medium
- Storage of your personal information for the duration necessary to fulfil our legal obligations
We will not share your personal information with third parties except as necessary to process payments (via Paystack) and fulfil your orders.
10. Third Party Links
This website may contain links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources.
We shall not be liable for any damage, loss, or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods, or services available on such external sites or resources.
11. Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with this website. We may investigate any reported violation of these Terms of Service or complaints and take any action that we deem appropriate.
This may include, but is not limited to, issuing warnings, suspending or terminating your access, removing content, and/or reporting violations to appropriate authorities.
12. Changes to Terms
We reserve the right to change, modify, add to, or remove from portions or the whole of these Terms of Service from time to time. Changes will become effective upon being posted to this website.
It is your obligation to periodically check these Terms of Service for changes or updates. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms of Service, including such changes or updates.
13. Governing Law and Jurisdiction
These Terms of Service shall be exclusively governed by and construed in accordance with the laws of the Republic of South Africa. The Courts of South Africa shall have exclusive jurisdiction in any dispute arising from these Terms of Service or your use of this website.
14. Contact Information
If you have questions about these Terms of Service, please contact us at:
john.wilkinson.photo@gmail.com
Last updated: November 2025
By using this website and purchasing digital photos and videos, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
